Support – MusikConnect

We're here to help! If you're experiencing any issues with MusikConnect, please reach out to us and we'll get back to you as soon as possible.

Contact Support

Send us an email and we'll get back to you:

We typically respond within 24–48 hours on business days.

How do I reset my password?

On the Sign In screen, tap "Forgot password?" and enter your email address. We'll send you a reset link.

How do I delete my account?

Email us at support@kloud45.tech with the subject "Delete My Account" and we'll remove your account and all associated data within 7 days.

How do I list an instrument for sale?

Go to Instrument Market and tap the "Sell an Instrument" button. Fill in the details, add photos, and submit.

How do I book a studio?

Browse Studios, tap on a listing, and use the Contact button to reach the studio owner directly.

How do I cancel my Pro subscription?

Open your iPhone Settings → Apple ID → Subscriptions → MusikConnect → Cancel Subscription.

I found a bug or have a suggestion.

Email support@kloud45.tech with details and we'll look into it promptly.

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