Kloudesta Privacy Policy

At Kloudesta, we value your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when using our POS system and related services.

Information We Collect

• User information such as name, email, and phone number
• Business information including location, staff names, and menu items
• Transactional data including sales history, inventory logs, and customer preferences
• Device and usage data such as device type, IP address, and interaction logs

How We Use Your Information

• To provide and improve our POS services
• To manage user authentication and permissions
• To generate business performance reports and analytics
• To provide customer support and resolve technical issues
• To send updates, feature announcements, or policy changes (with opt-out options)

Data Sharing

We do not sell or rent your personal information. We only share data with:

• Trusted service providers involved in hosting, support, or analytics
• Law enforcement or regulatory bodies when required by law

Data Security

We implement industry-standard security measures including encryption, access control, and secure cloud infrastructure to protect your data from unauthorized access or breaches.

Your Rights

• You may request access to your personal data
• You can ask for corrections or deletions
• You can contact us to disable your account or request full data export

Changes to This Policy

We may update this Privacy Policy as needed. You will be notified of any material changes through the app or email.